Mama's Physio Expert
Women's Health Physiotherapy Clinic


Cancellation Policy 
 

 

We understand that unforeseen circumstances may require you to cancel or reschedule your physiotherapy appointment. To provide the best service to all our clients, we have implemented the following cancellation policy:

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Notification Period:

 

We kindly request a minimum of 48 hours' notice for any appointment cancellations or rescheduling.

 

 

Late Cancellation/No-Show Fee:

 

Appointments canceled with less than 48 hours' notice or no-shows may be subject to a full session charge fee.

 

 

How to Cancel:

 

To cancel or reschedule an appointment, please contact us by email at magdalenaphysiotherapist@gmail.com 

 

 

Exceptions:

 

We understand that emergencies happen. Please contact us as soon as possible in case of unforeseen circumstances, and we will do our best to accommodate your situation.

 

 

Repeated Cancellations:

 

Clients with a pattern of repeated cancellations may be subject to pre-payment for future appointments.

 

 

 

Thank you for your understanding and cooperation. We value your commitment to your health and appreciate your respect for our appointment scheduling.

 

 

 

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Mama's Physio Expert 
Women's Health Physiotherapy Clinic

 

Privacy Policy

 

 

Information Collection:

 

We collect personal information, including medical history and contact details, solely for the purpose of providing specialized physiotherapy services.

 

 

Confidentiality:

 

All patient information is treated with the utmost confidentiality, and access is restricted to authorized personnel involved in the patient's care.

 

 

Data Security:

 

We implement robust security measures to protect patient data, ensuring it is stored and transmitted securely to prevent unauthorized access or disclosure.

 

 

Use of Information:

 

Patient information is used solely for the purpose of providing healthcare services, and we do not share or sell any personal information to third parties.

 

 

Consent:

 

Patients are informed and asked for explicit consent before collecting any personal information, ensuring they are aware of how their data will be used and shared.

 

 

Retention and Disposal:

 

Patient records are retained for the necessary duration as per legal requirements and are securely disposed of when no longer needed.

 

 

Third-Party Services:

 

In some cases, third-party service providers may be involved in patient care, and we ensure that they adhere to privacy and security standards.

 

 

Updates to Privacy Policy:

 

Any changes to our privacy policy will be communicated to patients, and their continued use of our services implies acceptance of these changes.

 

 

Patient Rights:

 

Patients have the right to access, correct, or request deletion of their personal information, and we provide mechanisms for them to exercise these rights.

 

 

Compliance:

 

We adhere to all relevant data protection laws and regulations, ensuring that patient privacy is respected and protected at all times.

 

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Mama's Physio Expert

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